Non Operated Service Pledge

Our MEWP Service Level Pledge ("SLP") whereby we are committed to fulfilling orders on over 85% of our fleet within the specified time.

We have upgraded our MEWP Service Ledge Pledge where we are committed to fulfilling cherry picker orders through ongoing efficiencies we have implemented:

• 24 Hours – Representing over 50% of our machines
• 48 Hours – Representing a further 25% of machines
• 72 Hours – Representing a further 10% of machines

This pledge applies to deliveries within 40 miles of our nearest AFI depot.

• Orders automatically accepted for a 72-hour turnaround for 85% of our fleet
• Specialist powered access support or service orders, i.e. generators, may take longer
• All machines covered are flagged · You can place your orders online 24/7/365