Our Construction Hoist Service Level Pledge ("SLP") whereby Rapid Hoists is committed to fulfilling orders on our construction hoist fleet within 7/14-days from when an order is placed depending upon the model.
What does our 7-Day & 14-Day Construction Hoist Service Level Pledge cover?
All machines covered within our pledge are flagged with a 7-Day or 14-Day symbol, where we guarantee an installation date within these time frames.
These hires are capacity specific and not model specific.
Following site survey, survey report and confirmation quote will be issued within 24hrs.
Upon receipt of your order our 7-day & 14-day installation pledge will apply.
7-Day - Representing 70% of our machines.
14-Day - Representing a further 25% of machines
Construction Hoist 7-Day & 14-Day SLP covers:
Our SLP covers installations in all UK postal areas, apart from a few exceptions that are classed as out of area*
7-Day covers Goods Only Hoists with working capacities from 200kg to 500kg tied to scaffolding.
14-Day covers Transport Platforms with capacities from 500kg to 2000kg tied to scaffolding. And any Goods Only Hoist or Transport Platform which is tied to the building.
Based on acceptance of confirmation quote following site survey.
Non model specific and no special requirements - Specialist support or service orders, i.e. cranes for lifting hoist into position, or specifically manufactured ties.
All UK postal areas with following exception that are classed as out of area: AB, BT, DD, DG, EX, GY, HS, IM, IV, JE, KA, KW, KY, PA, PH, PL, TD, TQ, TR & ZE.