Rapid Platforms - Service Level Pledge

Construction Hoist Service Level Pledge

Our Construction Hoist Service Level Pledge ("SLP") whereby Rapid Hoists is committed to fulfilling orders on our construction hoist fleet within 7/14-days from when an order is placed depending upon the model.

What does our 7-Day & 14-Day Construction Hoist Service Level Pledge cover?

  • All machines covered within our pledge are flagged with a 7-Day or 14-Day symbol, where we guarantee an installation date within these time frames.
  • These hires are capacity specific and not model specific.
  • Following site survey, survey report and confirmation quote will be issued within 24hrs.
  • Upon receipt of your order our 7-day & 14-day installation pledge will apply.
  • 7-Day - Representing 70% of our machines.
  • 14-Day - Representing a further 25% of machines

Construction Hoist 7-Day & 14-Day SLP covers:

Our SLP covers installations in all UK postal areas, apart from a few exceptions that are classed as out of area*

  • 7-Day covers Goods Only Hoists with working capacities from 200kg to 500kg tied to scaffolding.
  • 14-Day covers Transport Platforms with capacities from 500kg to 2000kg tied to scaffolding. And any Goods Only Hoist or Transport Platform which is tied to the building.
  • Based on acceptance of confirmation quote following site survey.
  • Non model specific and no special requirements - Specialist support or service orders, i.e. cranes for lifting hoist into position, or specifically manufactured ties.
  • All UK postal areas with following exception that are classed as out of area: AB, BT, DD, DG, EX, GY, HS, IM, IV, JE, KA, KW, KY, PA, PH, PL, TD, TQ, TR & ZE.

200kg Goods Only G200 N.A. G200
300kg Goods Only G300 N.A. G300
500kg Goods Only G500 | G500MB | G500ZF N.A. G500 | G500MB | G500ZF
500kg 3 Person N.A. PG300P3 PG300P3
850kg 5 Person N.A. PG500P5 PG500P5
1000kg 5 Person N.A. PG500P5-1T PG500P5-1T
1500kg 7 Person N.A. PG1200P7 PG1200P7
2000kg 7 Person N.A. PG1500P7 PG1500P7
2000kg 20 Person N.A. N.A. N.A.
2400kg 24 Person N.A. N.A. N.A.